The guidelines and expectations for leveraging GenZ Websites's website and offerings are presented in this part. You agree to these terms by looking around and using our platform. Details on allowed use, intellectual property rights, and liability limits of action are found here. Knowing these words guarantees both sides a clear and flawless experience.

Revision Policy

We understand that getting the perfect design or website requires collaboration. That's why we offer revisions on our services! However, to streamline the process and ensure timely project completion, we have some guidelines in place.

Timesframes for Feedback

We respectfully ask that you offer comments on changes made to the selected product during the given period:

• Three business days is the logos.
• Websites (under $1,000) allow five business days for every edit.
• Three business days for branding collatorals.

delayed reaction

Should we not get your comments within the allocated period, we might have to change the revision process. This may call for:

• Turning now to the following phase of the project, say finishing the logo design.
• Applying a further charge for more changes

Project-Specific Terms

For certain project types, there may be additional terms specific to that project. However, projects exceeding a certain value require a more detailed agreement, like:

• Websites (above $1,000): A separate written contract specifying the particular payment conditions and project details will be sent for more significant website development jobs above $1,000.

Refund Policy

Your finished work should make you very happy! To help to keep things seamless, we thus provide a generous refund policy including certain important information.

100% Money-Back Guarantee for Mockers:

Should the first mock-ups for your logo, website, or branding design fall short, you will be refunded completely, less any relevant payment gateway fees. We charge neither "overhead" nor "administrative fees." Usually handled fast, refund requests may take up to 21 business days.

To Request a Refund

Just complete our simple refund application form. Your honest comments enables us to get better!

Please note: Refunds cannot be handled without a filled-in form.

Events Where Refunds Are Not Appropriate

• Events Where Refunds Are Not Appropriate
• Mock-based on your specified design concepts (sketches, current logos) cannot be reimbursed.
• Using our Account Area for requests and contact falls under your responsibility. Refunds for missed messages inside the platform are not offered.
• Refunds are not qualified for design companies or those ordering on behalf of others.
• Ordering several design services at once forfeits your refund right.
• Extra design ideas outside your bundle cannot be returned.
• Refunds are not offered for final logo files, website code, or application login data.
• Delivery schedules are approximations and can change depending on holidays or work demand. Delays are likely even if we aim for fast turnaround—one to two business days for logos and branding designs, five to seven for websites.
• Six months of the money have passed without any refund available.

Failure to submit feedback within three business days (logos/branding collaterals) or five business days (websites) may negate your refund option.

Unresponsive clients following design delivery: Should you not submit comments within the allocated three days for logos/branding collaterals and five days for websites, we will treat the design accepted as the project "on hold." Our responsibilities stop, but full payment still owed.

We value your cooperation and understanding! Our terms & conditions guarantees a flawless project experience for all. Following these rules will help you to learn about our contact policies and refund possibilities. We reserve the right to stop service access whenever, with or without notice. Under such circumstances, our sole discretion shall define refund eligibility.